Avoid Car Repair and Service Scams



There’s a reason automobile service stations have one of the largest varieties of complaints with the state attorney general of the United States in every state. Some maintain good company practices and ethics, but many, unfortunately are all about revenue and don’t care if they need to lie and cheat to obtain it. To prove this one needs to go to numerous dealerships with the same problem. You will get several responses, prices and estimates all for the very same issue(s) and some will be suggesting unneeded and unnecessary services or repair works.

If you open your owners manual it will inform you what is suggested for typical driving, and some may give you suggestions for driving in harsh conditions. No matter the climate or weather, most service consultants will inform you that the area you live in receives some extreme and severe weather, they are trained to do this, and it can result in them charging more. Its not whether you cars or truck needs it. The manufacturer made those owners manuals after countless dollars were invested in research — I would listen to what is in the handbook.

On calling several dealerships regarding mileage periods between oil changes we got a variety of answers. It didn’t matter what area of the nation we called. The answer was the same. Upon reading the owners manual of several vehicles it says 4,000– 5,000 for regular driving routines. We then called asking about the appropriate mileage to change a timing belt. 60,000 to 70,000 was the answer range we got. The owners manuals gave a range of 90,000 -100,000. This is proof that profit hungry dealers are including more costly services, basically scamming and swindling clients.

Our recommendations:

1) Read your owners manual and take it with you for maintenance. Let the service advisor try and argue with you over when an actual service is truly advised. Do not focus on his charts and recommendations.

2) Check and see if your warranty covers the product and if it is actually required.

3) Oil changes are only about $20-$30 — why pay more at your dealership? Oil is oil, no matter what name it has on the bottle.

4) Do minor repairs/services yourself. Windshield wipers cost just $10 for a set of 2. Buy then at Auto parts shops and they will install them for free, or a small charge.

5) If you must use a dealer for repair, call around. Don’t just take their word for it. Prior to you go to the dealer, check them out with the Better Business Bureau (BBB). Learn what their clients are saying.

The most important thing to remember here is to not get scammed. Some services are required, just check it out and make certain the dealership isn’t simply attempting to get a high priced and unnecessary service from you. Get your owners manual and check out the area on needed services.